Registration

1-2-1 / 2-2-1 SESSIONS

1. Bookings will be made via our online booking system Swim for Tri.
2. Payment is required to secure your booking. We accept most major forms of credit cards.
3. Once payment has been processed, you will receive confirmation of your booking.
4. Please click HERE for further T&C’s regarding Covid-19.

COURSE / MASTERCLASS

1. Bookings will be made via our online booking system Swim for Tri.
2. Payment is required at registration to secure your place. We accept most major credit cards.
3. Once payment has been processed, you will receive confirmation of your booking.
4. Please check the requirements of the course you are registering for. If you are unsure of the suitability of a course or the course dates, please don't hesitate to contact bookings BEFORE proceeding.
5. You are responsible for booking the correct course for your standard. SFT will not be responsible if you do not read the course requirements or the dates on the SFT website.

Cancellations, Changes & Refunds

1-2-1 / 2-2-1 SESSIONS

1. 24-hour cancellation notice is required to change or cancel a 1-2-1 / 2-2-1 session. You will then have 30 days to rebook and take this session.
2. Full price will be charged at the time of booking. This will be your cancellation fee should you not give 24 hours' notice or fail to attend your appointment.
3. If a block booking is made and cancelled with sessions remaining, the total charge for the sessions taken will be made, and an admin fee of £20 will be subtracted from the refund.
4. If a booking is paid for and no sessions are taken, an admin fee of £20 will be subtracted from a refund.
5. There is a time limit to taking your sessions. The following apply:
   1. 1 x 45-minute session = 1 month from your purchase date.
   2. 5 x 45-minute session = 5 months from your purchase date.
   3. 10 x 45-minute sessions = 10 months from your purchase date.
   4. 20 x 45-minute sessions = 20 months from your purchase date.

TECHNICAL AND FITNESS COURSES / MASTERCLASSES

1. SFT will offer a full refund if you cancel within seven days of registering, as long as this date is at least 14 days before the course/masterclass.
2. You can request to transfer to an alternative course/masterclass. The course must be within a year of the original course date. Please have a look at sections (a), (b), and (c) below as charges apply. (This does not apply to OPENWATER courses. In this case, all sessions must be taken in the same year as the purchase.)
3. It is your responsibility to book the correct course for your standards. SFT will not be responsible if you do not read the requirements or the dates on the SFT website. If this does happen, SFT will try to rearrange the course for you but will not guarantee a place if the course you require is full. Please have a look at section (d) below.

The following fees apply:

1. If you make this request at least 14 days before the commencement of the course/masterclass, your full credit will transfer, and you will be required to pay a £20 administration fee.
2. if you make this request fewer than 14 days (but seven or more days) before the commencement of the course/masterclass – 50% of your credit will be transferred, and 50% will be forfeited.
3. If you have six days or less of notice, you will forfeit your place in the course/masterclass.
4. If you have booked the wrong course, SFT will try to reschedule but will not guarantee a place for the course you require. If moving the course is not an option, no refund will be offered.

The sale is final once the course has commenced, and NO refund or transfers can be requested.

SFT reserves the right to cancel any course due to insufficient enrolment. In this case, we will offer to transfer or give you a full refund.

OPEN WATER SESSIONS

1. A 24-hour cancellation notice is required to change or cancel a fitness or skills open water session. You will then have 30 days to rebook and take this session.
2. Full price will be charged at the time of booking. This will be your cancellation fee should you not give 24 hours' notice or fail to attend your swim.
3. All booked sessions must be taken in the same year. Sessions will NOT be transferred to future years and are NOT transferable to somebody else.
4. Block bookings: If you wish to cancel partway through a block booking, you will be charged full price for the swims attended and a £20 admin fee.